About us
Water Damage Restoration Built for Texas Homes
Our · Story
Water Damage Restoration Built for Texas Homes
High Quality was founded by Thomas Reed right here in Carrollton to handle water damage restoration the way it should be done: fast, thorough, and with full transparency from the first call. Operating from 4214 Arbor Creek Dr, Carrollton, TX, 75010, the team stays available around the clock every day of the week so homeowners across the state can reach a real person when pipes burst or storms hit.
Thomas built the company on the principle that every job needs an owner who shows up and inspects the work himself. That approach travels statewide whether the project is in Dallas County or farther out in Texas, because the same hot humid summers and occasional severe storms that affect North Texas can create hidden moisture problems anywhere in the state.
Instead of rushing through extractions and leaving behind hidden moisture, the crew focuses on drying every layer they can reach and showing customers exactly what was done before they leave. This owner-operated model keeps decisions local and communication direct no matter where in Texas the call originates.
I started High Quality after handling water damage jobs in Carrollton homes for years and seeing how the region's hot humid summers combined with occasional severe storms create hidden moisture problems in older housing stock around Josey Ranch Lake and Crosby Recreation Center. With deep roots in Carrollton and daily drives through neighborhoods like North Carrollton and Downtown Carrollton, I knew the same issues hit homes statewide from Dallas to Plano and Lewisville, so I built a company that serves customers across Texas from our base at 4214 Arbor Creek Dr, Carrollton, TX, 75010 with service available Mon–Sun 24hrs.
Thomas Reed — Founder, since 2014
Credentials & guarantees
- ✓Available Mon–Sun 24hrs
- ✓Based at 4214 Arbor Creek Dr, Carrollton, TX, 75010
Our guarantee
We deliver reliable Water Damage Restoration and Water Damage Services with upfront quotes and workmanship you can inspect on every job across Texas.
Testimonials
What Texas Customers Say
“A supply line burst under our kitchen sink and water spread across the hardwood into the dining area. The crew removed the wet flooring sections, used industrial fans and dehumidifiers for two days, then reinstalled matching planks so the dining table sits level again with no cupping.”
“Heavy rain sent water through a window well into our finished basement. They pumped out the standing water, treated the carpet pad, and placed drying equipment that ran for 72 hours. The drywall stayed intact and we avoided any musty smell once the dehumidifiers were gone.”
“Our upstairs bathroom toilet overflowed and seeped through the subfloor into the garage ceiling. High Quality cut out the damaged drywall, dried the joists, and replaced the ceiling with new texture so the garage light fixture no longer shows water rings.”